Create Dispute

Time	Status	User Agent
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disputeId

string

required

length ≤ 10000

The id of the dispute in your payment processor.

creationDate

date-time

required

ISO 8601 timestamp - when the charge was disputed.

due_by

date-time

required

ISO 8601 timestamp - when dispute evidence needs to be disputed by.

charge

string

length ≤ 10000

The id of the disputed charge in your payment processor.

transactionId

string

length ≤ 128

The id of the transaction in your payment processor.

transactionDate

date-time

The date and time when the transaction was created, in ISO 8601 format

reason

string

enum

The bank provided reason for the dispute.

disputeAmount

number

required

≥ 0

The amount of the disputed charge. Amounts are in cents (or other minor currency unit.)

currency

string

required

length ≤ 10

The currency code of the disputed charge. e.g. 'USD'.

processor

string

required

length ≤ 128

The payment processor for the charge.

status

string

enum

The status of the dispute.

Allowed:

isChargeRefundable

boolean

required

Is the disputed charge refundable.

addressLine1Check

string

enum

State of address check (if available). One of pass, fail, unavailable, unchecked.

Allowed:

addressZipCheck

string

enum

State of address zip check (if available). One of pass, fail, unavailable, unchecked.

Allowed:

cvcCheck

string

enum

State of cvc check (if available). One of pass, fail, unavailable, unchecked.

Allowed:

products

array of objects

List of products the customer purchased.

products

pastPayments

array of strings

History of the customer's valid, non-disputed transactions using the same card.

pastPayments

handleByChargeflow

boolean

required

Whether you wish Chargeflow to handle the dispute or not. If True - Chargeflow will submit evidence for the dispute. If False - Chargeflow will not handle the dispute.

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