The Platform's Dispute Creation Notification Webhook enables our platform partners to receive real-time updates whenever a new dispute is initiated for one of their linked merchants.
When a customer disputes a charge, Chargeflow is immediately notified and creates a dispute object in our database under the relevant merchant's Chargeflow account. By subscribing to the Platform's Dispute Creation Webhook, your platform will receive instant notifications for disputes associated with any of your linked merchants.
This webhook allows you to seamlessly:
Track disputes in real-time.
Link disputes to the relevant merchants and transactions.
Display detailed dispute information on your platform, enhancing visibility and streamlining dispute management processes.