Chargeflow integrates with your shop's payment service provider (PSP) to automatically handle disputed charges. When a customer disputes a charge, Chargeflow is immediately notified and creates a dispute object in our database. By subscribing to the new dispute webhook, your app gets notified instantly, allowing you to promptly update the dispute data in Chargeflow and perform any internal actions needed for handling disputes and customers.

Webhooks are essential

Webhook subscriptions are essential for real-time notifications about new dispute events in your shop, enabling your app to react instantly without the need for periodic API checks. This approach not only reduces the number of API calls but also ensures your app remains efficient and current.

For more information on how webhooks work and how to test them, refer to Webhooks.

List of Webhook event topics

Webhook EventDescription
dispute.createdOccurs whenever a new dispute is created.