wbhk alerts.created
The Alert Created webhook is available exclusively for Chargeflow Alerts customers. It notifies your system in real time whenever a new pre-chargeback alert is created for your account. When a new alert is received by Chargeflow, the webhook sends an HTTP POST request to your configured endpoint containing the alert ID and key metadata.
Merchants can use this webhook to:
- Trigger automated workflows (e.g., refund, order cancellation, tagging) immediately when an alert is received.
- Ingest alerts into internal systems for logging, monitoring, or case management.
- Notify relevant teams (support, fraud, risk) without needing to poll the API.
The webhook payload includes the alert ID and basic fields typically available at ingestion. For full alert details — which may evolve over time (e.g., matched transaction ID, refund status) — you can call the Get Alert by ID endpoint.