The Alert Outcome Updated webhook (alerts.outcome.updated) is available exclusively for Chargeflow Alerts customers. It notifies your system whenever the outcome of handling a pre-chargeback alert changes.
The outcome field describes the result of Chargeflow’s attempt to process the alert — whether a linked transaction was found and if a refund was successfully applied. This webhook ensures your systems remain up to date as alerts move through their lifecycle.
Possible outcome values: duplicate, not_found , prevented, pending , chargebacked, previously_refunded, error .handling the alert.
The webhook payload includes the alert ID, the updated outcome value, and supporting metadata. If further details are required, you can call the Get Alert by ID endpoint to retrieve the complete alert record.
wbhk alerts.outcome.updated