Zapier integration (no-code)
Step-by-step setup of a Zapier Zap using the Chargeflow New Dispute trigger, from API key generation to mapping dispute fields into action steps.
Zapier lets you connect Chargeflow to thousands of apps and automate actions when a new dispute is created, no custom code required.
What you can do with Zapier + Chargeflow
- Enrich disputes with subscription, order, transaction, customer, or internal data sourced from other apps.
- Update your CRM or order management systems automatically when a dispute is created.
- Trigger internal workflows across your own tools (Slack notifications, task creation, etc.).
- Review and route full dispute details in real time.
- Build custom flows tailored to your business needs.
Info
Chargeflow includes pre-built Zap templates that you can reuse instead of creating everything from scratch.
Step-by-step: create a Zap
Log in and create a new Zap
Log in to your Zapier account and create a new Zap from scratch.
Select Chargeflow as the trigger app
Click Trigger (the first step in the workflow) and search for Chargeflow in the apps search bar.
Select the trigger event
Open the Trigger Event dropdown and select New Dispute.
Generate your Chargeflow API key
Open your Chargeflow account, navigate to Settings, and scroll to the Developers section. Click Generate Keys to create your API keys.
Warning
Keep your API keys secure. Your API keys provide full access to your Chargeflow data. Store them safely and only share them with trusted parties. Do not commit API keys to source control or include them in client-side code.
Connect your Chargeflow account in Zapier
Copy your API Access Key from Chargeflow Settings and return to Zapier. Paste the key into the Account field when prompted.
Test the connection
Click Continue and run a test to confirm the connection was set up successfully. Zapier will attempt to retrieve a sample dispute from your Chargeflow account.
Select a sample dispute and build your workflow
Select one of the available sample disputes. The dispute fields (ID, amount, currency, reason, status, etc.) become available as dynamic values you can map to actions in the rest of your Zap.
Add one or more action steps, for example:
- Create a row in Google Sheets with the dispute details.
- Post a message to a Slack channel.
- Create a task in your project management tool.
- Look up the order in your e-commerce platform and send the data back to Chargeflow via a webhook action.
Activate your Zap
Once your workflow is configured and tested, turn on the Zap. From this point, every new dispute Chargeflow ingests will automatically trigger the Zap.
Pre-built Zap templates
Chargeflow provides pre-built Zap templates for common use cases, such as syncing disputes to a spreadsheet or notifying your team in Slack. Look for Chargeflow templates in the Zapier template gallery to get started faster.