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Create Customer Communication

post
https://api.chargeflow.io/public/2025-04-01/customer-communication

Creates a customer communication ticket in Chargeflow that can be used to enrich a dispute.

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Body Params

Creates a new customer communication ticket in Chargeflow.

string
required
length ≤ 128

The unique customer communication ticket identifier appears on the source from which the ticket originated.

string
^[0-9a-fA-F]{24}$

The unique Chargeflow account identifier to which the customer communication ticket belongs. (required for platforms only)

disputes
array of strings
required
length ≥ 1

The unique Chargeflow dispute identifier to which the customer communication ticket belongs; the ticket can be linked to one or more disputes.

disputes*
messages
array of objects
required

A list of messages associated with the customer communication ticket.

messages*
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Updated 3 months ago

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Updated 3 months ago

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