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Create Customer Communication

post
https://api.chargeflow.io/public/2025-04-01/customer-communication

Creates a customer communication ticket in Chargeflow that can be used to enrich a dispute.

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Body Params
string
required
length ≤ 128

The unique customer communication ticket identifier appears on the source from which the ticket originated.

string

The unique Chargeflow account identifier to which the customer communication ticket belongs. (required for platforms only)

disputes
array of strings
required
length ≥ 1

The unique Chargeflow dispute identifier to which the customer communication ticket belongs; the ticket can be linked to one or more disputes.

disputes*
messages
array of objects
required

A list of messages associated with the customer communication ticket.

messages*
Responses

Updated 4 months ago

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Updated 4 months ago