wbhk alerts.created
The Alert Created webhook is available exclusively for Chargeflow Alerts customers. It notifies your system in real time whenever a new pre-chargeback alert is created for your account. When a new alert is received by Chargeflow, the webhook sends an HTTP POST request to your configured endpoint containing the alert ID and key metadata.
Merchants can use this webhook to:
- Trigger automated workflows (e.g., refund, order cancellation, tagging) immediately when an alert is received.
- Ingest alerts into internal systems for logging, monitoring, or case management.
- Notify relevant teams (support, fraud, risk) without needing to poll the API.
The webhook payload includes the alert ID and basic fields typically available at ingestion. For full alert details—which may evolve over time (e.g., matched transaction ID, refund status)—you can call the Get Alert by ID endpoint.