Overview

Quick overview

Get up and running in minutes; create your account, connect your PSPs and business tools, and you are ready to go. Here's what to expect

1. Ingest: Chargeflow automatically ingests 100% of your disputes from connected PSPs.
2. First Enrichment: Chargeflow Enrichment Engine pulls case‑relevant signals to strengthen the evidence set.
3. Second Enrichment (optional): You add targeted signals via the Update Dispute API endpoint.
4. Generation: Chargeflow’s AI agents compile a challenge strategy and compose a strong, coherent response with a compelling narrative.
5. Submission: Chargeflow submits the generated response back to your PSP.
6. Monitor: Chargeflow update the dispute throughout its lifecycle so you can track progress programmatically.

Note

Start automation in minutes, then maximize revenue recovery by sending targeted enrichments to our API.

Designed to win

Chargeflow orchestrates multiple agentic layers to assemble the strongest possible dispute response from the data you (and we) provide. You can actively improve outcomes by sending targeted enrichments to a single API endpoint - fast to implement, easy to maintain.

• Agentic automation: Chooses what evidence to generate and how to present it based on available signals, historical data, network requirements, and domain intelligence.
• Simple integration: One endpoint for enrichments; minimal payloads focused on what actually moves win rate.
• Data network effects: We augment your inputs with our internal models (when available) to strengthen the case.

Note

Chargeflow partners with leading data-enrichment providers and uses internal models to enhance evidence and increase the likelihood of a win.

Control & transparency

You stay in control of automation strategy and evidence:

• Your data, end-to-end: Fetch the complete, normalized dispute record, including Chargeflow-added enrichments, via a single retrieval endpoint for your own systems and BI.
• Override or provide: Provide (or override) signals per dispute; we adapt the response accordingly.
• Clear status: Programmatic access to lifecycle status, evidence artifacts, and submission history.

Privacy & security

We treat privacy and security as first-order features.

• Compliance: Chargeflow is SOC 2 Type II audited and GDPR-compliant.
• Data handling: We minimize, protect, and segment data; partner enrichments are clearly labeled and available to you in our trust center.
• Ongoing hardening: We continuously strengthen controls based on industry best-practices, while meeting your organization’s security and privacy requirements.